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Home > Telehealth
2013 Healthcare Benchmarks: Telehealth & Telemedicine
2013 Healthcare Benchmarks: Telehealth & Telemedicine
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More than 10 million Americans directly benefited from a telemedicine service during the past year, according to American Telemedicine Association estimates. Telehealth's broad reach encompasses telemedicine — the use of telecommunications technology to deliver clinical diagnosis, services and patient consultations — as well as the exploding field of mobile health.

In continued monitoring of this trend, the Healthcare Intelligence Network has published 2013 Healthcare Benchmarks: Telehealth & Telemedicine, an analysis of responses to HIN's third annual survey on telehealth & telemedicine.

Download the executive summary of 2013 Healthcare Benchmarks: Telehealth & Telemedicine.

2013 Healthcare Benchmarks: Telehealth & Telemedicine is packed with actionable new information from more than 125 healthcare organizations on their utilization of telehealth & telemedicine. This 60-page report, now in its third year, documents trends and metrics on current and planned telehealth and telemedicine initiatives and includes a year-over-year comparison of telehealth trends from 2009 to present.

This exclusive report analyzes responses from 129 healthcare organizations to HIN's third annual industry survey on Telehealth & Telemedicine conducted in June 2013. This expanded analysis is punctuated with more than 40 easy-to-follow graphs and tables.

New in the 2013 Edition:

  • Telehealth applications for dual eligibles and patients recently discharged from the hospital;
  • The use of telehealth to monitor patients with hypertension, high blood glucose levels or behavioral health conditions;
  • The use of Interactive Voice Response (IVR) as a telemedicine tool;
  • Metrics on the use of glucose monitors and heart monitors;
  • Benchmarks on the impact of telehealth on care of remotely located patients.

Additionally, 2013 Healthcare Benchmarks: Telehealth & Telemedicine takes a third annual look at the following metrics:

  • Current and planned telehealth and telemedicine programs;
  • Populations and conditions targeted by telehealth and telemedicine;
  • Most frequently employed applications, devices and technologies;
  • Emerging trends in funding, reimbursement and incentives for telehealth and telemedicine;
  • Devices utilized in telehealth;
  • The top non-clinical and clinical applications for telehealth;
  • Telehealth tools available to patients and health plan members;
  • A closer look at remote monitoring — health conditions and activities monitored as well as results achieved with remote monitoring;
  • How respondents are benefiting from telehealth provisions in the Affordable Care Act;
  • Impact of telehealth on clinical and utilization metrics, including patient compliance, medication adherence, healthcare access, office visits, hospitalizations, ER visits, bed days, readmissions, and much more;
  • The most successful applications of telehealth;
  • Sector-specific analysis of telehealth use and impact by health plans and hospitals;
  • Challenges, benefits and barriers related to the use of telehealth and telemedicine;
  • The impact of telehealth on healthcare delivery, efficiency and ROI;
  • The complete 2013 Telehealth & Telemedicine survey tool;
and much more.

Download the executive summary of 2013 Healthcare Benchmarks: Telehealth & Telemedicine.

Organizations considering new or renewed investment in telehealth and telemedicine can learn from the experiences and feedback from healthcare payors, purchasers, providers and others presented in this resource.

The 60-page 2013 Healthcare Benchmarks: Telehealth and Telemedicine is part of the HIN Healthcare Benchmarking series, which provides continuous qualitative data on industry trends to empower healthcare companies to assess strengths, weaknesses and opportunities to improve by comparing organizational performance to reported metrics.

Publication Date: August 2013
Number of Pages: 60
ISBN 10: 1-939167-55-8 (Print version); 1-939167-56-6 (PDF version)
ISBN 13: 978-1-939167-55-2 (Print version); 978-1-939167-56-9 (PDF version)
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Creating a Virtual Multi-Specialty Physician Network: A Payor-Provider Telehealth Collaborative, a 45-minute webinar on October 15, 2014, now available for replay
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