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2014 Healthcare Benchmarks: Reducing Avoidable ER Visits
2014 Healthcare Benchmarks: Reducing Avoidable ER Visits
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Industry reforms, expanded coverage under insurance exchanges, Medicaid expansion, and shifting healthcare delivery models continue to influence emergency room utilization. In response, healthcare organizations employ a variety of strategies to reduce avoidable ER use.

2014 Healthcare Benchmarks: Reducing Avoidable ER Visits delivers actionable metrics from 125 healthcare organizations on their efforts to foster appropriate use of hospital emergency departments.

Enhanced with more than 50 easy-to-follow graphs and tables, this third edition of comprehensive data points presents year-over-year trends and best practices for engaging ER and hospital staff, primary care physicians, community providers and patients in reducing avoidable ED utilization.

Download the executive summary of 2014 Healthcare Benchmarks: Reducing Avoidable ER Visits.

This report provides a wealth of data to identify organizational strengths, weaknesses and opportunities, including the following:

  • Prevalence of programs to promote appropriate ER use;
  • Top populations contributing to avoidable ER use;
  • Presentation characteristics of ER 'high utilizers';
  • Tactics to engage primary care physicians in appropriate ER use;
  • Patient- and ER staff-level solutions to encourage appropriate ED utilization;
  • Tools and technologies to monitor and reduce avoidable ER visits;
  • ROI from programs to reduce avoidable ED utilization;
  • Sector-specific results from survey respondents;
  • The complete August 2014 Reducing Avoidable ER Visits survey tool;
and much more.

New in the 2014 Edition:

  • Impact of the Affordable Care Act's expanded coverage mandate for emergency visits;
  • Trends in ER utilization by individuals with chronic diseases;
  • Metrics on post-visit patient follow-up intervals;
  • Use of standardized scripts by ER staff;
  • The most successful tools, processes or workflows for reducing avoidable ER visits, in respondents' own words;
  • Ranking of tools improving overall emergency room efficiency;
  • Feedback on legal and compliance obstacles;
  • Opinion: anticipated impact on ER use of CMS's gradual easing of telemedicine restrictions;
and more.

This exclusive report analyzes the responses of 125 healthcare organizations to HIN's 2014 Industry Survey on Reducing Avoidable ER Visits. It is designed to meet business and planning needs of hospitals, health plans, physician practices and others by providing critical benchmarks on programs to reduce avoidable hospital ER visits.

Download the executive summary of 2014 Healthcare Benchmarks: Reducing Avoidable ER Visits.

The 50-page 2014 Healthcare Benchmarks: Reducing Avoidable ER Visits is part of the Healthcare Benchmarking series, which provides continuous qualitative data on industry trends to empower healthcare companies to assess strengths, weaknesses and opportunities to improve by comparing organizational performance to reported metrics.

Publication Date: October 2014
Number of Pages: 50
ISBN 10: 1-941329-38-1 (Print version); 1-941329-39-X (PDF version)
ISBN 13: 978-1-941329-38-2 (Print version); 978-1-941329-39-9 (PDF version)
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