A hybrid embedded case management model at Sentara Medical Group is having more success in managing high-cost, high-utilization patients than a pure embedded in the primary care practice model.
After moving the embedded case managers out of the practice full-time in 2012, Sentara reported positive returns from the program and improved efficiency of the case managers. The case managers do spend time in the practice, but are also managing care through other touch points including hospital stays, in the home, at office visits and via telephonic and Skype contacts.
During A Hybrid Embedded Case Management Model: Sentara Medical Group's Approach, a 45-minute webinar on July 31st, now available for replay, Mary M. Morin, RN, NEA-BC, RN-BC, nurse executive with Sentara Medical Group, shares the details on why Sentara opted for a hybrid embedded case management model and the impact the model is having on its highest risk population.
You will learn:
- How meeting patients in the community and in the hospital improved Sentara's patient engagement rates;
- The important role of embedded case managers in care transitions within Sentara;
- How Sentaraís embedded case managers build long-term relationships with high-risk patients;
- Why Sentara looks at chronic conditions instead of chronic diseases for impactful results; and
- The reduction in total cost of care that Sentara achieved with the hybrid embedded case management model it developed.
Listen to pre-conference comments from Mary Morin.
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You can attend this program right in your office and enjoy significant savings ó no travel time or hassle; no hotel expenses. It's so convenient! Invite your staff members to gather around a conference table to listen to the conference.
WHO WILL BENEFIT FROM THIS CONFERENCE?
Presidents/CEOs, CFOs, chief operating officers, vice presidents, medical directors, analysts, business development executives, consultants, directors, executive directors, financial/business managers, physician practice leaders, case managers, care managers and strategic planning executives.
Listen to this pre-conference interview with Mary Morin:
There were clear signs Sentara Medical Group's pure embedded case management model wasn't working.
ABOUT OUR PANELIST:
Mary Margaret Morin is a vice president, nurse executive with Sentara Medical Group, where she is responsible and accountable for non-physician clinical practice within the Sentara Medical Group (160 clinics/practices) to ensure integration and alignment with Sentara Healthcare, regulatory compliance, standardization of nursing practice/care, and patient safety.
Prior to her current position, Ms. Morin was the director of general and critical surgical and trauma services, director of medical and surgical services and director of womenís health at Sentara Norfolk (Va.) General Hospital. Previously, she held nurse management positions at INOVA Fairfax Hospital, Falls Church, Va.; Riverside Regional Medical Center, Newport News, Va.; Bon Secours DePaul Medical Center, Norfolk, Va.; and INOVA Mount Vernon Hospital, Alexandria, Va.
She is member of the American Organization of Nurse Executives, the American Nurses Association (ANA), the Virginia Nurses Association, the American Association of Ambulatory Care Nurses; treasurer of the Virginia Organization of Nurse Executives and Leaders; an ANA Magnet Program Appraiser; a member of the adjunct faculty at Old Dominion School of Health Sciences, Nursing; and is a retired Commander of the United States Naval Reserve.
Ms. Morin received a Bachelor of Science in nursing and a Master of Science in nursing administration from George Mason University. She is also a fellow from The Wharton School of Management for Nurse Executives.
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