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Case Studies in Best Practices in Healthcare Consumer Empowerment, a 60-minute webinar on March 13, 2008 on CD-ROM
Case Studies in Best Practices in Healthcare Consumer Empowerment, a 60-minute webinar on March 13, 2008 on CD-ROM
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Providing healthcare consumers with the right information at the right time helps to ensure that these consumers get the care that they need when they need it.

During Case Studies in Best Practices in Healthcare Consumer Empowerment, a 60-minute webinar on March 13, 2008 now available on CD-ROM, an expert panel of speakers provided the inside details on how their respective organizations are empowering consumers, ranging from treatment decision support to increasing the use of evidence-based services.

Dr. Harlan Levine, chief medical officer, OptumHealth Care Solutions and Dr. Stephen Rosenberg, senior vice president of outcomes research with ActiveHealth Management, provided case studies on how their respective organizations are helping consumers make informed decisions about their healthcare. You'll learn how to:

  • Make the business case for consumer empowerment;
  • Engage, empower and activate consumers in the process;
  • Help consumers close the gaps in their care;
  • Identify consumers who are facing critical decision points in their healthcare and help them identify appropriate treatment needs and options; and
  • Analyze the results from consumer empowerment programs.
ActiveHealth and OptumHealth are finalists in the URAC Best Practices in Consumer Empowerment and Protection Awards competition, a nationwide competition that attracted entries detailing innovative and proven programs that are enhancing patient safety and giving consumers more control over their healthcare.


CEOs, medical directors, disease management directors, managers and coordinators, health plan executives, care management nurses, business development and strategic planning directors, human resources executives and physician practice leaders.

Available in three formats

  • CD-ROM for computer play
  • CD-ROM for stereo play
  • On Demand version accessible online

Please note the stereo version ships as two CD-ROMs, whereas the .mp3 version ships as one CD-ROM.


Dr. Harlan Levine

Dr. Harlan Levine is currently chief medical officer for OptumHealth clinical consumer solutions and is responsible for clinical policy and health content. He is also the lead clinician driving OptumHealth Care Solutionís goal to deliver innovative, transformative healthcare solutions to enable higher quality, affordable care for people and populations. Dr. Levine also serves as executive sponsor for key client relationships.

Dr. Levine is a member of the Disease Management Association of America (DMAA) board of directors and government affairs committee and serves as co-chair of Americaís Health Insurance Planís (AHIP) Cardiometabolic Risk Factor Reduction initiative.

Prior to joining OptumHealth, Dr. Levine served as the regional medical director for PacifiCare of California, where he was responsible for medical management in Los Angeles County and surrounding areas. He held several positions at Salick Health Care Inc. in Los Angeles, becoming executive vice president of business development following its acquisition by AstraZeneca and, subsequently, was president and chief executive officer of its technology and disease management subsidiary, Logic Health Systems (SalickNet). Dr. Levine also served as executive vice president of business development and chief medical officer for Adesso Healthcare Technology Services Inc.

In the late 1990s, Dr. Levine served as lead technical advisor on the CBS television show, LA Doctors, and co-authored one of the episodes.

After earning his Bachelor of Arts in Biology from Harvard College, Dr. Levine attended the University of California, San Francisco School of Medicine. He served his internal medicine internship at Mount Zion Hospital and Medical Center, San Francisco, and internal medicine residency at Cedars-Sinai Medical Center, Los Angeles. Dr. Levine is board certified in internal medicine and practiced in the Los Angeles area prior to entering healthcare administration.

Dr. Stephen Rosenberg

Dr. Stephen Rosenberg, FACPM, applies his many years of public health, research, business and consulting experience in his position as senior vice president for outcomes research at ActiveHealth Management, where he is responsible for the design and implementation of studies to assess the clinical and financial impact of its services.

Earlier in his career, Dr. Rosenberg served as national medical director for clinical excellence at UnitedHealthcare; director of clinical services at PricewaterhouseCoopers; director of public health for San Bernardino County, California; senior public health physician in the New York City Department of Health; medical director of New York Cityís Employee Health Benefits Program; and attending physician in the department of medicine at New York-Presbyterian Hospital.

Dr. Rosenberg has been conducting research and teaching courses in health policy and quality improvement at Columbia Universityís Mailman School of Public Health for more than two decades, and continues as an active member of the faculty in the schoolís Executive MPH and doctoral programs, with the title of Emeritus Clinical Professor.

Dr. Rosenberg is the author of The Johnson & Johnson First Aid Book and The Brenda Maneuver, a comic medical mystery novel, and more than 20 articles in the New England Journal of Medicine, Journal of Medical Education, American Journal of Public Health and American Journal of Preventive Medicine. His interest in international health has led to consulting and educational assignments in China, Israel, Australia, Brazil and Argentina.

Dr. Rosenberg received his Bachelor of Arts in Philosophy from Cornell University, his medical degree from the Albert Einstein College of Medicine and his Master of Public Health from the Harvard School of Public Health, and is a Fellow of the American College of Preventive Medicine.

Publication Date: March 13, 2008
Number of Pages: Webinar
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