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Disease Management Dimensions, Volume IV: Health Coaching
Disease Management Dimensions, Volume IV: Health Coaching
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Disease Management Dimensions Series, Volume IV: Health Coaching

For many employers and health plans, disease management (DM) initiatives have proven to be worth their weight in improved health outcomes, healthcare quality, patient and provider satisfaction and financial outcomes for populations with congestive heart failure, diabetes, coronary artery disease, chronic obstructive pulmonary disease, end-stage renal disease, asthma, obesity, and other chronic illnesses. The Healthcare Intelligence Network monitors DM initiatives and has released its Disease Management Dimensions series, more than 550 pages of case studies, interviews and debates on the role of DM in the healthcare industry.

Volume IV: Health Coaching pan in-depth look at health coaching – from program design to training of coaches to coaching strategies and techniques and the IT infrastructure needed to support an effective health coaching program. You Save 35% when you order the complete Volume.

Save even more when you purchase the complete Disease Management Series. The entire series is just $797, a $1,608 savings!

Titles in Volume IV: Health Coaching include:

  • Coaching in the Healthcare Continuum: Models, Methods, Measurements and Motivation
  • Health Coaches: Scoring Big Gains in Disease Management ROI
  • Narrowing the Health Perception Gap: Coaching to Change Behavior and Raise Self-Efficacy
  • Training Health Coaches: Fielding a Team of Behavior Change Agents
  • Health Coaching IT Tools: Dashboard for Driving Coaching Sessions Toward Behavior Change
  • Promising Outcomes: The Impact of Positive Psychology on Health and Wellness Coaching
  • Measuring Change: Evaluating Health and Wellness Coaching Performance, Outcomes and ROI

Available in print or as Adobe Acrobat PDF files on CD-ROM.

Coaching in the Healthcare Continuum: Models, Methods, Measurements and Motivation

Launching an effective and sustainable health coaching initative requires planning, training, education and evaluation on the part of healthcare organizations. In this 58-page special report, HIN's accomplished panel of presenters share successes and lessons from their coaching initiatives -- best practices in health coaching; the nuts and bolts of telephonic coaching; a primer on motivational interviewing; and the latest developments in health coaching, health coach qualifications and evaluations, and program measurement strategies. This special report is co-presented by Dr. Susan Butterworth, director of health management services at Oregon Health & Science University; Colleen Perkins, health strategies consultant for Mayo Clinic Health Management Resources; Roger Reed, executive vice president for market operations, Gordian Health Solutions; and Dr. Dennis Richling, medical director and vice president for CorSolutions, a Matria Company. Regularly $157 – save 35% when you order the Complete volume.

Health Coaches: Scoring Big Gains in Disease Management ROI

With disease management a hedge against escalating healthcare costs, the health coach is a key player on the team of professionals encouraging health plan members to take charge of their health. Structuring health coaching programs to improve disease management outcomes was the theme of a March 2005 audio conference sponsored by the Healthcare Intelligence Network (HIN). In this 35-page special report, "Health Coaches: Scoring Big Gains in Disease Management," HIN's panel of experts described how health plans and disease management companies can best utilize health coaches, who encourage members to participate in a personalized plan that complements a physician’s prescribed treatment. You'll hear from Danielle Butin, director of health services at Oxford Health Plans, a United Healthcare company, Kerry Little, senior health coach with Duke University Medical Center and Roger Reed, executive vice president, chief health officer at Gordian Health Solutions on how their organizations have structured their health coaching programs to improve disease management outcomes. Regularly $97 – save 35% when you order the Complete volume.

Narrowing the Health Perception Gap: Coaching to Change Behavior and Raise Self-Efficacy

In this 35-page special report, HIN's contributing presenters Dr. Rick Botelho, professor of family medicine, URMC Family Medicine Center, Dr. Richard Citrin, vice president, integrated care management, Corphealth Inc. and Michael Thompson, principal with PricewaterhouseCoopers, shed light on theoretical models, industry trends and personalized approaches as keys to sustain lasting behavioral change. They delve into the field of behavior modification and suggest techniques health coaches and disease management specialists can employ to motivate clients and patients to adopt healthy lifestyles. Regularly $107 – save 35% when you order the Complete volume.

Training Health Coaches: Fielding a Team of Behavior Change Agents

The healthcare industry has taken great strides toward consumer empowerment through education, online tutorials, health toolkits and improved access to healthcare. In this explosive new environment, however, technology may minimize the human element. Endeavoring to preserve the holistic benefits of interpersonal connection, healthcare organizations are employing health coaches to provide motivation, encouragement and compassion to members. But like any medical professional, health coaches need to be trained in multi-faceted skill sets and approaches to optimize client outcomes.

In this 42-page special report, "Training Health Coaches: Fielding a Team of Behavior Change Agents," based on a recent audio conference, expert speakers describe strategies and techniques for training effective health coaches and delivering returns. You'll hear from Kerry Little, senior health coach with Duke University Medical Center, Dr. Ruth Quillian-Wolever, clinical health psychologist and clinic director with Duke University Medical Center, Maddy Rice, vice president for training and development at CorSolutions and Bonnie Sechrist, director of clinical program development with Health Management Corporation on developing effective health coach training programs. Regularly $97 – save 35% when you order the Complete volume.

Health coaches score big gains in clinical outcomes and healthcare cost reduction via telephonic, Web-based and personal interactions with clients. Though transparent to the client, healthcare information technologies (IT) drive the coaching process, providing coaches with tools and data to help eliminate barriers and elicit behavior change in the client.

The best health IT platforms, say the experts, offer a system rich in features but are easy to navigate, freeing the coach to focus on coaching and strengthening the coach-client connection.

In this special report, "Health Coaching IT Tools: Dashboard for Driving Coaching Sessions Toward Behavior Change," two innovators in health coaching detail the ideal roster of features and functionality for a health coaching IT platform -- from coaching support tools to tips on integrating with other systems.

You'll hear from John Harris, senior vice president of the health support division of Healthways, and Sean Slovenski, president and CEO, Hummingbird Coaching Services, who share their experiences with:

  • Defining the scope, boundaries and protocol of a health coaching program;
  • Identifying key functions of an effective coaching platform;
  • Tapping into data from prior coaching encounters, health risk assessments, clinical data repositories, health screenings, eligibility information and other sources;
  • Incorporating coach support tools for time and memory efficiency and client resource identification;
  • Visualizing a Web portal as a complementary coaching tool;
  • Transitioning or expanding from one coaching model to another (prescriptive to collaborative coaching or nurse advice line to telephonic coaching;)
  • Assessing health coach performance and quality;
  • Evaluating current and future coaching needs;
  • and much more.

Promising Outcomes: The Impact of Positive Psychology on Health and Wellness Coaching

Does happiness equal good health? There's no clinical evidence, but recent findings in the field of positive psychology link positive emotions and well-being with both health and longevity. The relatively new domain of coaching psychology is exploring the effects of targeting both the client's mental state and physical condition during the coaching encounter.

This special report, "Promising Outcomes: The Impact of Positive Psychology on Health and Wellness Coaching," explores evidence-based theories and coaching models, research linking physical and mental health, and critical coaching skills and outcomes that help bring about lasting behavior change. The theories of positive psychology come alive during a 15-minute unscripted coaching demonstration that features Wellcoaches CEO Margaret Moore helping volunteer client Kathy Smith (not her real name) identify life issues that are keeping her from being her "best self" in managing her thyroid condition and weight issues.

A full transcript and CD-ROM recording of the coaching demo are included with the printed special report. Note: Purchasers of the report in Adobe Acrobat format will be e-mailed a link to listen to the coaching demo.

Dissecting the dynamics of this brief coach-client interaction, this 55-page report explains how a coach's cultivation of client strengths, positive emotions and self-efficacy can not only help individuals chart a path in the management of their disease but also effect positive change in other life areas.

In addition to Ms. Moore's presentation, this report features an interview with Dr. Neal Mayerson, a clinical psychologist who helped launch the eight-year-old field of positive psychology and a principal in Hummingbird Coaching, a provider of online health coaching. In describing the emerging shift in health coaching from an expert, advice-driven model to a collaborative problem-solving model, Dr. Mayerson explains why health coaches should address the patient's whole state and suggests tools health coaches can use to assess a client's motivational state.

Ms. Moore and Dr. Mayerson provide details on:

  • Basic tenets of positive psychology;
  • Emerging models of health coaching that incorporate positive psychology;
  • Identification and use of character strengths in coaching to motivate and encourage behavior change;
  • Demonstration of coaching processes and skills to coach the client to the "best self;"
  • Client/member response to the use of positive psychology in health coaching;
  • Coaching the health coach in application of positive psychology principles;
  • The healthcare provider's health coaching responsibilities;
  • The future of positive psychology and global applications;
  • and much more.

Regularly $97 – save 35% when you order the Complete volume.

Discount only available on entire series.

Publication Date: 2008
Number of Pages: 295
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