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Improving Population Health With Embedded Case Managers in an Open, Multi-Payor Community, an October 9, 2013 webinar, now available for replay
Improving Population Health With Embedded Case Managers in an Open, Multi-Payor Community, an October 9, 2013 webinar, now available for replay
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Using a self-developed approach that combines elements of Geisinger’s Proven Health® Navigator, Johns Hopkins Guided Care Nursing and the Wagner Chronic Care Model, Taconic Professional Resources is assisting physician practices in the New York Hudson Valley to improve population health and care for their sickest patients through the use of embedded RN case managers.

Taconic supports, manages, trains and evaluates embedded case managers for physician practices. It started with an 18-month pilot program and moved into an expanded model that serves the CMS Innovation Center’s Comprehensive Primary Care (CPC) initiative—as well as physician practices that function in medical home and ACO structures.

Listen to pre-conference comments from Annette Watson.

During Improving Population Health with Embedded Case Managers in an Open, Multi-Payor Community, an October 9th webinar, now available for replay, Annette Watson, senior vice president of community transformation for Taconic, shares how embedded case managers have been successfully deployed in an open, multi-payor community.

Upon completion of the program, participants will be able to:

  • Explain how to evaluate the needs of a practice for an embedded case manager;
  • Describe the various roles of embedded case managers in physician practices, from supporting CPC to meeting ACO and PCMH requirements;
  • Address funding strategies for an embedded case manager program;
  • Discuss patient referral sources and workflow strategies to maximize the embedded case manager function; and
  • Share effective ways to use electronic medical records, patient registries, payor data and other tools within a practice to support the embedded case manager.

If you are already a Healthcare Intelligence Network webinar member, then this webinar is FREE for you.

Not a member, but want to attend all of our webinars for one year for just $1, $800 savings! Simply sign up for the HIN Webinar Membership Series, and you'll get access to this must-attend webinar AND all of our programs for the next 12 months. Click here to sign up for this limited time offer today.

Have questions on our webinar formats? Visit our webinar FAQ.

You can attend this program right in your office and enjoy significant savings — no travel time or hassle; no hotel expenses. It's so convenient! Invite your staff members to gather around a conference table to listen to the conference.


Presidents/CEOs, CFOs, chief operating officers, vice presidents, medical directors, analysts, business development executives, consultants, directors, executive directors, financial/business managers, physician practice leaders, case managers, care managers and strategic planning executives.


Reimbursement is less of a barrier to embedded case management today than in the past.

Annette C. Watson, RN-BC, CCM, MBA, senior vice president of community transformation for Taconic IPA, brings more than 25 years’ experience in healthcare executive leadership focused on quality improvement and cultural transformation. Over the course of her career, she has demonstrated a commitment to improving healthcare quality through innovation and collaboration. She is a vocal advocate of health information technology adoption, interoperability and transparency in order to promote quality, cost effective care, balancing the need for patient privacy and security.

Watson is the founder and principal of Watson International Consulting, a privately held consulting firm specializing in the effective design of strategies that result in health and human service organizational performance improvement consistent with the IOM Six Aims and the IHI Triple Aims. Recent clients have included the U.S. Department of Defense/TRICARE, the Disease Management Association of America and the Association of Community Cancer Centers.

Previously, she served as managing director of global emerging business for CARF International, and before that as senior vice president at URAC, where she was also the organization’s first chief accreditation officer. Prior to entering the accreditation field, she held executive, management and clinical positions in the hospital, home health, family practice, insurance and managed care settings.

Watson is immediate past chair of the Commission for Case Manager Certification; she has served as a Commissioner since 2007. She is a long-term member of the Case Management Society of America (CMSA) and was a founding member of the New England chapter. She recently served on the CMSA National Standards of Practice Committee and the Governance Task Force.

Watson has served on numerous national committees and task forces, including the National Quality Forum's Research and Quality Council, the National Business Coalition on Health's Healthcare Leadership Council, the Disease Management Association of America’s Patient Safety Committee, the Academy for Health Care Management/Curriculum Advisory Committee and the American College of Medical Quality Forum on Quality in Managed Care.

Cancellation Policy: To receive a refund, notice is required at least seven business days prior to the webinars. With proper notice, fees are refunded minus a $40 service fee. No refunds are given for cancellations received with less than seven days notice. The Healthcare Intelligence Network reserves the right to cancel or reschedule a webinar, due to unforeseen circumstances.

Publication Date: October 9, 2013
Number of Pages: 45-minute webinar
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