Healthcare Intelligence Network
Accountable Care Organizations
Best Sellers
Behavioral Healthcare
Benchmarking
Bundled Payment
Care Coordination
Care Transitions
Case Management
Chronic Care Management
Coaching
Coming Soon
Community Health
Compliance
Consumer-Driven
Cultural Diversity
Data Analytics
Diabetes Management
Disease Management
Dual Eligibles
e-Books
eHealthcare
Emergency Medicine
Health Literacy
Health Risk Assessments
Health Risk Stratification
Healthcare Reform
Healthcare Trends
HIN Benchmark Reports
HIN Case Studies
HIPAA
Home Health
Home Visits
Hospice
Hospital
Hospital Readmissions
Hospitalist
ICD-10
Infection Control
Infographics
Information Technology
Long-Term Care
MACRA
Managed Care
Medicaid
Medical Home
Medical Neighborhood
Medical Practice
Medical Records
Medicare
Medication Adherence
Nurse Management
Palliative Care
Patient Engagement
Patient Experience
Patient Registry
Pay for Performance
Physician Practice Transformation
Physician Organizations
Physician Quality Reporting Initiative
Population Health Management
Post-Acute Care
Predictive Modeling
Pre-Publication
Quality Improvement
Reimbursement
Remote Patient Monitoring
Revenue Cycle Management
Safety
Social Health Determinants
Telehealth
Training DVDs
Transparency
Value-Based Reimbursement
Webinars
Wellness
What's New
Subscribe to the Free
'Healthcare Business Weekly Update' e-Newsletter and receive the latest trends, news and analysis in healthcare.
Email:

Click here to view this week's issue
Home > Webinars
Telephonic Case Management: Protocols for Behavioral Healthcare Patients, a 45-minute webinar on March 7, 2012, now available for replay
Telephonic Case Management: Protocols for Behavioral Healthcare Patients, a 45-minute webinar on March 7, 2012, now available for replay
Be the first to review this item
Price
Your Price:
$129.00
Choose Format and Quantity
Format Recommended: Training DVD and transcript
On Demand version available online
CD-ROM for computer play
CD-ROM for stereo play
Quantity
Add to Wish List
Description

Telephonic case management among behavioral health patients at Carolina Behavioral Health Alliance is targeting high-volume users of the emergency room and inpatient hospital stays for behavioral health concerns.

Listen to pre-conference comments from Jay Hale.

During Telephonic Case Management: Protocols for Behavioral Healthcare Patients, a 45-minute webinar on March 7, 2012, now available for replay, Jay Hale, director of quality improvement and clinical operations at Carolina Behavioral Health Alliance, shared the case management protocol developed by his organization, including using scripts and surveys to assess patients engagement in the treatment process and identify patients at-risk.

You will learn:

  • How patients are identified for the telephonic case management program;
  • The four populations targeted for the program;
  • The key indicators for patients enrolled in the program that indicate they are at-risk of avoidable healthcare utilization;
  • Strategies for developing relationships with patients over the phone to understand the whole patient picture.

Have questions on our webinar formats? Visit our webinar FAQ.

You can listen to this program right in your office and enjoy significant savings — no travel time or hassle; no hotel expenses. It's so convenient! Invite your staff members to gather around a conference table to watch the program.

WHO WILL BENEFIT FROM THIS CONFERENCE?

CEOs, medical directors, disease management directors, managers and coordinators, case management executives, case managers, health plan executives, care management nurses, behavioral health providers, physician executives and business development and strategic planning directors.

ABOUT OUR PANELIST:

Jay Hale
Care plan non-compliance is behind most hospital or ER utilization by behavioral health patients.

Publication Date: March 7, 2012
Number of Pages: 45-minute webinar
Frequently Bought Together
Case Management Answer Book Vol. I: FAQs on Risk Reduction, Care Coordination and Co-Location
Case Management Answer Book Vol. I: FAQs on Risk Reduction, Care Coordination and Co-Location
Your Price: $69.00
Buy
Guide to Patient-Centered Case Management, Revised Edition
Guide to Patient-Centered Case Management, Revised Edition
Your Price: $249.00
Buy
 
Browse Similar Items
Case Management
Behavioral Healthcare
Telehealth

Assessing Social Determinants of Health: Screening Tools, Triage and Workflows to Link High-Risk Patients to Community Services
Post-Acute Care Trends: Cross-Setting Collaborations to Align Clinical Standards and Provider Demands
A Collaborative Blueprint for Reducing SNF Readmissions: Driving Results with Quality Reporting and Performance Metrics
2018 Healthcare Benchmarks: Telehealth & Remote Patient Monitoring
2018 Healthcare Benchmarks: Post-Acute Care

Copyright Healthcare Intelligence Network. All Rights Reserved. eCommerce Software by 3dcart.