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Home > Behavioral Healthcare
The Employee Assistance Program Management Yearbook, Second Edition
The Employee Assistance Program Management Yearbook, Second Edition
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Look first in the Employee Assistance Program Management Yearbook for:
  • Increasing supervisory referrals to your EAP;
  • electronic assessment and outcomes management tools;
  • mastering mandatory EAP referrals; treatment issues; and
  • new trends affecting EAPs.
The EAP professional’s job description continues to expand. Today's EA program professional still deals with chemical dependency and treatment issues. But the job has been expanded to include violence in the workplace, and work - family issues.

Changing technology affects how EAP professionals will do their jobs. For instance, the new edition of the yearbook includes information on the Internet and EAP. Does the Web provide a cost -- effective new dimension for providing services? What are the possibilities for delivering EAP services over the Internet?

New and changing technologies are affecting most aspects of EAP. The Internet has emerged as the first new mass medium in a generation and is the fastest - growing new technology in history. As the popularity of the Web increases, professionals at many employee assistance programs have turned from debating if they should develop an online presence to considering how best to do it. What does the shift to the Internet means for EAP providers? Now more than ever it's vital to provide programs that can offer round-the-clock help beyond crisis intervention and emergency care.

Order the new edition of the EAP Yearbook today to get examples of Internet-based EAPs in action. Get a checklist of the basic offerings that can be offered via the Internet including administrative features. See how the Internet offers an opportunity to reach a new segment, perhaps a portion of your employee population that otherwise would receive no help.

You'll also get the latest thinking on EAP management techniques – like the innovative program that helps to measure “corporate vital signs" that can help identify trouble spots for the EAPs.

Discover how networking and subcontracting may help you expand your EAP services. Learn about a two-tiered model of service that helped one program develop a network with other EAPs in the state to create the opportunity to reach and serve employers in other regions of the state. By establishing relationships with the other EAPs the program was able to grow without spending more money.

EAP professionals are looking for greater understanding by supervisors of the EA’s role and seeking more referrals to the program by company supervisors. Supervisory referrals are one of the major ways employees become clients of the EAP. Get the latest on how to overcome a host of stumbling blocks to maximizing supervisory referrals.

This all new edition of the yearbook includes principles for mastering mandatory referrals, a touchy and sensitive area in most organizations. Get eight practical techniques to help you master mandatory referrals.

As EAP professionals take on new and expanded responsibilities, professional salary and benefits programs are also expanding. This new edition of the yearbook includes the latest on the professional growth of EAP program administrators and the types of programs the EAP professionals lead whether in internal or an external program.

You'll also get the latest thinking on how to document the value of your EAP program to top management. Learn how to identify your company's priorities and determine the services that are most valued and where you should focus your efforts. Get useful steps on how to collect EAP data that is the key to your documentation process to help top management measure your program’s success whether through outcomes, utilization and productivity or absenteeism statistics.

Get practical ways you can make the most of a shoe-string EAP budget. You'll discover the features that spell the difference between a corporate diversity program that's a success and one that's a failure. Get the top 10 reasons diversity training fails and find out how EAPs can move an organization toward a more diverse workplace.

The chapter on treatment issues looks at the results of the first research-based guidelines for treatment including 13 principles for drug addiction treatment.

The chapter on EAP's and managed care provides background on how to gain ground in managed care negotiations. For instance how five employers combined forces to audit the effectiveness of their managed care suppliers with quality as the driving force behind the initiative. Discover how to develop or improve your managed care relationships and get negotiation tips for dealing with managed behavioral health care vendors.

Implementing an effective work\family program for your organization is crucial and the new edition of the EAP yearbook includes a chapter on how your EAP plays a role in that development. More employers today are linking work\life programs to reward employee performance.

Because of the serious increase in workplace related violence, increasingly, companies are looking to the EAP's for damage control.

Workplace violence is seen as the most important security threat in America's largest corporations. Violence can range from workplace “bullying" to issues of harassment. Many executives believe that EAP's are the key to helping to reduce issues surrounding workplace violence. Get valuable suggestions for working within your organization with other departments and identify the kinds of policies that can be enacted to help lessen the threat of workplace violence. Learn the details of a partnership between the security department at one major medical center and the EAP program that is helping to combat the effects of domestic violence.

The Employee Assistance Program Management Yearbook is a desk reference you'll refer to often. You'll find tips from EAP professionals. Each of the yearbook’s 10 chapters address the major areas of key interest to EAP professionals.

The yearbook includes more than 50 charts, graphs, tables and checklists of useful tips.

Publication Date: March 2001
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