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A 2012 checklist for high-value healthcare developed by the Institute of Medicine calls for organizations to foster a culture of continuous improvement, rely on evidence-based protocols, encourage patient-clinician collaborations and employ safeguards that protect patients and reduce costly medical errors, among other recommendations.

Achieving High Value Healthcare: Metrics from Medical Homes, Accountable Care and Case Management looks at efforts by nearly 450 healthcare organizations to reshape healthcare delivery via a trio of emerging care models: the patient-centered medical home (PCMH), the accountable care organization (ACO), and case management.

Chapter 1: 2012 Healthcare Benchmarks: The Patient-Centered Medical Home (Sixth Annual Edition)
Chapter 2: 2012 Healthcare Benchmarks: Accountable Care Organizations (Second Annual Edition)
Chapter 3: 2012 Healthcare Benchmarks: Case Management (Third Annual Edition)

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For each care model, this 200-page resource delivers an executive summary of results, year-over-year trends and sector-specific analysis of key metrics, including program components, targeted conditions and populations, supporting tools and technology and ROI.

Year-over-year comparisons in each chapter highlight innovations and interventions delivering the most bang for healthcare bucks, along with the challenges and rewards of implementation.

In the open-ended responses alone, there are more than 100 ideas that organizations can test-drive within their own populations.

Achieving High Value Healthcare: Metrics from Medical Homes, Accountable Care and Case Management delivers the following:

• A comprehensive set of 2012 benchmarks on the three models from 450 healthcare companies, presented in more than 150 charts and tables;
• Common themes and trends developing across models to contain cost and enhance the quality of healthcare, including the increasing practice of embedding case managers within medical home and ACO models;
• Dozens of success strategies, best practices and process improvements reported by the respondents in their own words;
• Feedback on how accountable care is transforming healthcare delivery, population health management, reimbursement for care and, most importantly to survey respondents, the patient experience; as well as the seismic shift in ACO administration that occurred in just one year;
• Year-over-year and sector-specific analysis of key metrics in each area, including a guide to PCMH trends from 2009 through 2012 — all of which provide a valuable quick-reference to PCMH evolution in recent years.
• Explosive growth of case management as a care coordination and risk stratification tool — on its own or embedded in a medical home or ACO, with metrics on care site locations as well as the challenges and benefits of colocation.