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Building an Advanced Medical Home to Improve Chronic Care Outcomes, a January 29, 2008 webinar on CD-ROM
Building an Advanced Medical Home to Improve Chronic Care Outcomes, a January 29, 2008 webinar on CD-ROM
Building an Advanced Medical Home to Improve Chronic Care Outcomes, a January 29, 2008 webinar on CD-ROM
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The advanced medical home is more than just a place, it is a comprehensive approach to providing care that is accessible, continuous and coordinated. In medical home practices, patients develop relationships with their providers and work with them to maintain healthy lifestyles and coordinate preventive and ongoing health services.

Listen to pre-conference comments from Dr. Lonnie E. Fuller and Dawn Bazarko

During Building an Advanced Medical Home To Improve Chronic Care Outcomes, a 90-minute webinar on January 29, 2008 on CD-ROM, an expert panel of speakers examined medical home projects in action. You'll get the inside details on how to implement and support an advanced medical home model of care, engaging both physicians and patients in this concept of care. You'll also get details on evaluating the quality of care in medical homes, adopting and implementing health IT to support medical homes and developing marketing strategies for medical homes.

Dawn Bazarko, senior vice president of clinical innovations at United Healthcare, and Dr. Lonnie E. Fuller, medical director for the Pennsylvania Medicaid ACCESS Plus PCCM-DM Program, provided the inside details on:

  • Coordinating care effectively in medical homes;
  • Creating marketing and communication strategies for medical homes;
  • Evaluating quality and cost outcomes of medical homes;
  • Coordinating care across patient conditions, services and settings over time;
  • Encouraging patients to engage in self-management and providing them with the resources to do so;
  • Redesigning the physician office to move toward the advanced medical home;
  • Educating, training and engaging physicians in the medical home model; and
  • Adopting and implementing health IT to promote quality of care and exchange of health information among care providers and coordinators.

Here's what participants said about the webinar

Practical insights on the office changes needed for a primary care medical home," according to a CEO with an independent practice association.

Good information on the challenges and opportunities afforded by the medical home model, said one participant.


CEOs, medical directors, disease management directors, managers and coordinators, health plan executives, care management nurses, business development and strategic planning directors.

Available in three formats

  • CD-ROM for computer play
  • CD-ROM for stereo play
  • On Demand version accessible online

Please note the stereo version ships as two CD-ROMs, whereas the .mp3 version ships as one CD-ROM.


Dr. Lonnie E. Fuller
ACCESS Plus's disease management efforts and telephone triage line are reducing non-emergent cases in the ER.

Dr. Lonnie E. Fuller Jr., is currently the medical director for the Pennsylvania Medicaid ACCESS Plus PCCM-DM Program. Dr. Fuller has dedicated his career to uncovering and diffusing new concepts and practices throughout the medical community.

He previously served as the medical director of Hamilton Health Center in Harrisburg, Penn., a federally qualified community health center serving the un- and underinsured of central Pennsylvania. Dr. Fuller worked to spread a collaborative sense of ownership among staff to facilitate the improvement in the lives of those less fortunate.

Dr. Fuller also served as ProMetrics Consulting’s chief medical officer. In this role, he provided ProMetrics' incubator clients with an expert medical perspective, experience writing and analyzing business proposals for the medical community, and ensured the implementation of strategy for new medical services. Dr. Fuller also provided clinical and business consultation to ProMetrics’ traditional healthcare clients.

In a previous role at Chestnut Hill HealthCare, an integrated healthcare organization consisting of an acute hospital, a rehabilitation hospital and several ambulatory facilities, Dr. Fuller championed a "functional links" strategy, culminating with physicians accessing hospital lab and x-ray reports via online access. He also co-developed a tiered marketing plan for the hospital and built a database to track utilization of inpatient and outpatient services. He authored a paper entitled, "Market-Based Approach to Information Management Development" and developed plans to build Chestnut Hill Medical Associates, a not-for-profit physician employment model and recruited physicians.

Dr. Fuller has served on several influential boards, including: Clinical Regional Advisory Network, Harrisburg City Health Board, Board of Health-City of Philadelphia, Hill IPA, Chestnut Hill HealthCare System Board, Freedom Theatre of Philadelphia and the Student National Medical Association. Dr. Fuller is a member of both the American College of Physicians and American College of Physician Executives.

Dr. Fuller completed his internship and residency in Internal Medicine at the Medical College of Pennsylvania, Philadelphia, Pa. He received his medical degree from University of Texas Medical Branch, Galveston, Texas and received his bachelor's degree in physics at Franklin & Marshall College in Lancaster, Pa.

Dawn Bazarko
Implementing the medical home model for UnitedHealthcare's commercial population will give patients what they really want --- a genuine service relationship with their physician, says Dawn Bazarko, the insurer's senior vice president of clinical innovation.

Dawn Bazarko is the senior vice president of clinical innovation at UnitedHealthcare, leading the primary care, emergency care, and integrated behavioral health programs serving over 10 million members nationwide. Her responsibilities include development and oversight of national programs focused on the evaluation and improvement of quality, safety, and healthcare affordability. These efforts include the deployment of process and health information technology solutions aimed at improving the quality, usability and efficiency of healthcare. As a published author in peer-reviewed journals, her areas of research focus include the study of health information technology and clinical quality improvement.

Bazarko also leads the development and execution of UnitedHealthcare’s patient centered medical home demonstration pilot. This pilot offers the opportunity to test a new model of primary care delivery and an alternative method of reimbursement that recognizes physicians for the delivery of better coordinated, comprehensive care management.

With over 25 years of healthcare experience, including direct patient care, Bazarko holds a bachelor’s degree in Nursing and a master’s degree in Public Health from the University of Minnesota, specializing in Environmental and Occupational Health.

Publication Date: January 29, 2008
Number of Pages: Webinar
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