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Driving Improvements in Health Coaching Outcomes Through Physician Collaboration and Coordination, a 90-minute webinar on CD-ROM
Driving Improvements in Health Coaching Outcomes Through Physician Collaboration and Coordination, a 90-minute webinar on CD-ROM
Driving Improvements in Health Coaching Outcomes Through Physician Collaboration and Coordination, a 90-minute webinar on CD-ROM
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Health coaching initiatives that encourage and enhance the physician-patient relationship can improve health coaching results by leveraging the trusted clinician relationship. Keeping providers informed and connected during the health coaching process can also help to reinforce the behavior change needed by those enrolled in health coaching programs.

Listen to pre-conference comments from Dr. Rick Botelho, Margaret Moore and Dr. Edward Phillips.

During Driving Improvements in Health Coaching Outcomes Through Physician Collaboration and Coordination, a 90-minute webinar on CD-ROM, three health coaching experts provided the inside details on how to maximize the physician-patient relationship in health coaching programs to improve results.

Dr. Rick Botelho, professor of family medicine at the URMC Family Medicine Center, Margaret Moore, CEO, Wellcoaches Corporation and Dr. Edward Phillips, director of outpatient medical services at Spaulding Rehabilitation Hospital Network and assistant professor of the Department of Physical Medicine and Rehabilitation at Harvard Medical School, described how health plans and disease management companies can enhance physician involvement in health coaching. You will learn how to:

  • Develop strategies to engage physicians in the health coaching process;
  • Collaborate with physicians to reinforce the health coaches' messages during physician/patient encounters;
  • Use the Chronic Care Model and patient-centered medical home as a framework to enhance health coaching;
  • Heal thyself — improving physician health habits before helping patients;
  • Use physicians as a referral source to health coaching programs;
  • Build the business case for the use of health coaches for improving physician practice quality;
  • Create a health promoting and learning organization;
  • Connect to community organizations;
  • Develop a vision for medical fitness, health and wellness coaches in primary care; and
  • Make exercise a vital sign.

Our panel of experts also discussed the Exercise is Medicine program, which is seeking to make physical activity and exercise a standard part of disease prevention and treatment in the United States.

Here's what participants said about the webinar

“Information was very useful in utilizing a collaborative team in order to get patients involved in their care. Presenters very informative and great examples given,” said Pat Winfrey, RN, Monarch HealthCare.

“Excellent insight…Great learning tool,” said Bethany Coffey, Monarch HealthCare

“Very useful, practical ideas,” said one participant.


CEOs, medical directors, disease management directors, managers and coordinators, health coach managers, health coaches, health plan executives, care management nurses, physician executives and business development and strategic planning directors.

Available in three formats

  • CD-ROM for computer play
  • CD-ROM for stereo play
  • On Demand version accessible online

Please note the stereo version ships as two CD-ROMs, whereas the .mp3 version ships as one CD-ROM.


Dr. Rick Botelho
According to Dr. Rick Botelho, in order to improve unhealthy habits patients need to go beyond "surface change" and make "deep changes" which can include changing one's perceptions, matching values with actions, and lowering one's emotional resistance to develop motivation to change.

Dr. Rick Botelho is a Professor of Family Medicine at the University of Rochester, New York. He is a family physician (28 years in practice), author, researcher, trainer (online/offline) and motivational guide. He has presented his work in more than 16 different countries and conducts "Train the Trainers" workshops about integrated health coaching for health promotion, disease prevention and disease management programs.

Dr. Botelho published the second edition of Motivational Practice: Promoting Healthy Habits and Self-care of Chronic Diseases for practitioners and lay health guides in 2004. He is coming out with new editions of his books “Motivate Healthy Habits: Helping Yourself and Your Patients Change” for practitioners and health coaches and a lay version of this book “Stepping Stones to Lasting Change: Turn Your Emotional Resistance into Effective Motivation.”

Dr. Botelho received a Bachelor of Medicine and Bachelor of Surgery from Nottingham Medical School and completed his vocational training in general practice to become a Member of the Royal College of General Practice (England). In 1982, he moved to the United States and became a board-certified family physician. Dr. Botelho chairs the task force on tobacco cessation and a special interest group on behavior change for the World Organization of National Colleges, Academies and Academic Associations of General Practitioners/Family Physicians (WONCA) Organization.

Margaret Moore
Doctors are less likely to discuss lifestyle behaviors with patients if they aren't engaged themselves, says Margaret Moore, cautioning that fit physicians may struggle to get their patients on board even more than those doctors who don't "walk the walk."

Margaret Moore is the founder and CEO of Wellcoaches Corporation, a strategic partner of the American College of Sports Medicine, which is building the new profession of wellness coach. Wellcoaches partners to deliver wellness coaching services to consumers, corporations, and health clubs. Wellcoaches has trained 2,000 coaches in the past four years.

The company’s coach training school, which employs 30 faculty members, has trained 2,500 physical and mental health professionals as health, fitness, and wellness coaches in the past five years, and now trains more than 1,000 coaches per year. Moore is also the co-founder of the new Harvard Medical School Coaching & Positive Psychology Initiative and annual Coaching Psychology conference. Moore’s collaboration with Edward Phillips, MD, to build a coaching roadmap for physician visits, is leading to the launch of the Institute of Lifestyle Medicine at Harvard Medical School, of which Moore is a founding advisor.

Moore is the lead author of Coaching Psychology Manual by Lippincott Williams & Wilkins in press. Moore co-developed a Harvard Medical School CME program teaching physicians a basic coaching roadmap leading to the launch of an Institute of Lifestyle Medicine.

Moore is also the lead or co-author of other publications including Principles of Behavioral Psychology in Wellness Coaching and Relational Flow: Theoretical Model for the Intuitive Dance (new theory of coaching psychology), and a white paper titled “The Obesity Epidemic: A Confidence Crisis calling for Professional Coaches.

Moore received a Bachelor of Science in Biology from University of Western Ontario and a Master of Business Administration from the Ivey School of Business.

Dr. Edward Phillips
Physicians who have learned the rudiments of health coaching and behavior change say it enhances physician-patient relationships and reduces their stress levels.

Edward M. Phillips, M.D., is assistant professor of physical medicine and rehabilitation at Harvard Medical School. He is director of outpatient medical services of the Spaulding Rehabilitation Hospital Network in Boston and assistant physiatrist in the department of physical medicine and rehabilitation at Massachusetts General Hospital and consultant at Brigham and Women's Hospital. Dr. Phillips has consulted on the physical complaints of psychiatric patients at McLean Hospital in Belmont, Mass. for the past twelve years.

Dr. Phillips is an adjunct scientist at the USDA-Jean Mayer Human Nutrition Research Center on aging at Tuft University where he investigates nutrition, exercise capacity, sarcopenia, and lower extremity muscle power and function in the elderly. He is a member of the editorial advisory board for Primary Psychiatry.

Dr. Phillips' clinical and academic work at the intersection of exercise physiology and mental health has spawned his interest in lifestyle medicine, which propelled him to create the Institute of Lifestyle Medicine. Dr. Phillips speaks nationally and internationally on topics such as motivation for exercise, exercise prescription and lifestyle change. He is co-author with Steven Jonas, M.D., MPH, of ACSM's Exercise is Medicine: A Clinician's Guide to Exercise Prescription (2009, Lippincott, Williams & Wilkins).

Dr. Phillips received a Bachelor of Arts from Yale College and his medical degree from the State University of New York at Buffalo School of Medicine and Biomedical Sciences, where he subsequently served an internship in internal medicine at the Millard Fillmore Hospitals. He then completed a residency at Columbia Presbyterian Medical Center at Columbia University in New York.

Publication Date: May 15, 2008
Number of Pages: Webinar
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