Focusing The Lens on Care Management Outcomes provides case managers, medical directors, physicians and others on the care continuum team professional insight and actionable data on topics critical to the successful outcomes of patients.

Case studies, recommendations and best practices from top healthcare professionals contribute to this well-rounded abstract on subjects such as managed care and hospital case management.

This report has been approved for 4 CE credits for the following disciplines: Nurses, Certified Case Managers, Social Workers, Disability Management Specialists, Psychologists.

Table of Contents:

Chapter 1: Fundamentals of Outcomes Measurement: Understanding the Basics Through a Review of the Literature
By Mary Ellen Gervais, PhD, RN, CCM

Chapter 2: Using Outcomes to Build a Case for Hospital Case Management
By Stefanie Daniels, MSNA, RN, ACM, CMAC

Chapter 3: Integrating Care Across the Continuum: Improving Clinical and Financial Outcomes (Yes, It Can Be Done)
By Mary Jane McKendry, RN, MBA, CCM

Chapter 4: The Voice of the Patient: The Missing Piece of the Puzzle
By Martha S. Bayliss, MSC

Chapter 5: Six Sigma: A Data Driven Approach to Collecting, Analyzing and Reporting Data
By Emad Rizk, MD

Chapter 6: Best Practice for Evaluating Population Health and Productivity
By Robin F. Foust, PAHM, Biao Zhang, PhD, and Carl Church, MBA

Chapter 7: A Primer for Case Managers: How to Benchmark and Improve Outcomes with Return-to-Work Duration Guidelines
Jon Seymour MD

Chapter 8: Utilizing Technology to Validate Case Management Data
By Carol Canada, RN, BS, CCM

Chapter 9: Consumer Safety Quality Management Program: A Tool for Improving Healthcare Management Services
Christine G. Leyden, RN, MSN and Susan Ohr, RN, MSA, CPHQ

Chapter 10: Resources. A list of further reading and links