Handbook for the New Health Care Manager, Second Edition

In the past decade, dramatic changes have taken place in the health care industry and particularly in health care management. Written as a hands-on guide for both novice and seasoned managers, the Handbook for the New Health Care Manager, Second Edition offers a wealth of practical strategies, procedures, and methods that are designed to meet the myriad challenges of today's health care marketplace.

Table of Contents:

Part One. Health Care Leadership Imperatives
1. Understanding and Undertaking the Role of Health Care Manager
2. Making the Transition
3. Establishing a Progressive Work Environment
4. Managing the Nonplayers
5. Leading Through Conflict, Change, and Crisis
6. Orchestrating Progressive Team Action and Individual Performance
7. Strategic Analysis and Decision Making
8. Exemplifying Leadership Presence and Guidance
9. Case Study: Carolina Hospital Student Health Center
Part Two: Management Strategies
10. Encouraging Creativity
11. Selecting and Hiring Top Performers
12. Performance Evaluation
13. Negotiation Strategies
14. Balancing "Administrivia" and Progressive Action
15. Education and Development
16. Communication
17. Case Study: Jersey Medical Center Community Relations Office
Part Three: Resources
Appendix A: Analytical Planning and Decision-Making Tools
Appendix B: Structured Selection and Behavioral Interviewing System
Appendix C: Mentoring and Management Guidesheets

Publication Date: March 2001

Number of Pages: 512

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