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Health Coaching Evaluation: Measuring the ROI on Healthcare Utilization and Costs, a 60-minute webinar on January 13, 2010. Archive Version
Health Coaching Evaluation: Measuring the ROI on Healthcare Utilization and Costs, a 60-minute webinar on January 13, 2010. Archive Version
Health Coaching Evaluation: Measuring the ROI on Healthcare Utilization and Costs, a 60-minute webinar on January 13, 2010. Archive Version
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Quantifying the impact of health and behavior change resulting from health coaching interventions on healthcare utilization and medical costs is still a major challenge, especially in this time of tough budget scrutiny.

Listen to pre-conference comments from Dr. Jim Reynolds.

During Health Coaching Evaluation: Measuring the ROI on Healthcare Utilization and Costs, a 60-minute archive version webinar on January 13, 2010, health coaching experts discussed the challenges of evaluating and reporting on health coaching ROI and how they are responding to these challenges.

We heared from Dr. Jim Reynolds, chief medical officer, Health Fitness Corporation and Dr. Elizabeth Rula, principal investigator of Health Outcomes Research at Healthways Inc., on:

  • Determining what to measure and how to measure it, looking at healthcare costs, healthcare claims, productivity measures, biometric measures and patient self-report;
  • Managing ROI for chronic illness versus changing pre-disease states;
  • Analyzing the impact of coaching methodology on ROI, from in-person to telephonic to online coaching;
  • Measuring coach performance and patient satisfaction in the ROI model; and
  • Aligning incentives to produce a health management ROI.

Have questions on our webinar and/or webinar formats? Visit our webinar FAQ.

You can listen to this program right in your office and enjoy significant savings – no travel time or hassle; no hotel expenses. It’s so convenient! Invite your staff members to gather around a conference table to listen to the CD, DVD or the On Demand version.


CEOs, medical directors, disease management directors, managers and coordinators, health coach managers, health coaches, health plan executives, care management nurses and business development and strategic planning directors.


Dr. Jim
Coaching to improve medication adherence? Here's what companies can expect in Year 1.

As chief medical officer, Dr. Jim Reynolds leads HealthFitness’ research, development and outcomes division and is instrumental in new program development and existing program enhancement. In addition, Dr. Reynolds works closely with the sales and account management groups to bring clinical perspectives to ensure best practices and evidence-based content as the basis of HealthFitness’ services.

Dr. Reynolds brings more than 30 years of experience in clinical medicine, health management and quality assurance. Prior to HealthFitness, he served nearly three years as a senior consultant in Mercer Health and Benefits Health and Productivity Management specialty practice.

Dr. Reynolds received a medical degree from the University of Missouri and is board certified in internal medicine. He is an active member of the American College of Physicians, American Medical Association, and the American College of Environmental and Occupational Medicine.

Dr. Elizabeth

Elizabeth Rula, Ph.D., is the principle investigator for Health Outcomes Research at the Healthways Center for Health Research. In this role, she leads research on the effectiveness of Healthways programs aimed at improving population health and well-being to ensure that the program offerings are performing optimally. Additionally, Dr. Rula leads collaborative research with outside experts to advance Healthways’ capability to improve health and to understand the impact of this improvement.

Prior to her work at Healthways, Dr. Rula earned her doctorate from Vanderbilt University in the field of pharmacology. She is an active member in the DMAA Outcomes Guidelines Committees where she helps to steer the industry toward standards for rigorous research and evaluation methodology.

Publication Date: January 13, 2010
Number of Pages: Webinar
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