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With its toolbox of techniques and technologies to encourage health behavior change, health coaching has helped to move a nation toward better self-management of chronic illness.
And now, integrated health coaching continues to move the needle on population health management with interventions that span the health risk continuum — keeping the healthy, healthy without compromising the clinical support needed for high-risk, high utilization individuals.
Integrated Health Coaching: Reducing Risk and Empowering Change across the Health Continuum describes how HealthFitness aligns individuals with the right coaching service at the right time, leveraging individuals' intrinsic motivation to address underlying lifestyle issues that may impede health status and drive up healthcare spend.
In this 30-page report, Kelly Merriman, HealthFitness vice president of service delivery and Dennis Richling, MD, chief medical and wellness officer at HealthFitness, highlight their organization's integrated health coaching program. They use individual vignettes to illustrate key program features, from participant assessment to coach assignment to program impact.
These industry experts provide details on:
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The three levels of health coaching — health coach, advanced practice coach, and nurse coach — within the integrated health coaching model and how individuals are assigned to each level;
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The health risk factors and predictive modeling algorithm used to determine a person's eligibility for coaching;
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How coaches can maximize the interactions between patients and their primary care and specialist physicians to address the health needs of coaching clients;
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Health coach tools to achieve engagement, behavior change and condition management, including motivational interviewing, positive psychology, appreciative inquiry and stages of change;
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Key metrics to evaluate the health coaching model and program effectiveness and program results;
and much more, including an extensive Q&A section covering coach training, recommended case loads, participant engagement tactics and the use of incentives in coaching, among other issues.
Table of Contents
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Next Generation of Health Behavior Change
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Key Coaching Philosophies
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Three Levels of Health Coaches
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Example 1: Advanced Practice Coach and Client
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Example 2: Nurse Coach and Client
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Example 3: Health Coach and Client
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Coaching Tools and Appreciative Inquiry
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Technology to Monitor Risk and Health Status
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Riding the Client's Emotional Wave
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Case Study: Integrated Health Coaching at Work
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Q&A: Ask the Experts
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Increasing Engagement in Coaching
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Tailored Messaging
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Recommended Number of Coaching Sessions
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Defining Integrated Health Coaching
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Clinical Training for Advanced Practice Coaches
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Creating a Culture of Health
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Using Advanced Practice Coaches
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Obesity Rates and Related Health Costs
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Keeping Engaged Participants Active
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Incorporating Coaching into Provider and Payor Groups
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Using Health-Outcomes Based Incentives
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Incentives for Health Coaching
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Ongoing Assessment of Coaching Participants
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Tools for Disease Self-Management
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Technology's Role in Coaching
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Addressing Claims Lag in Predictive Modeling
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The Language of Appreciative Inquiry
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Reducing Obesity Risk
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For More Information
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About the Contributors
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Glossary
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