Telephonic outreach helps to bridge the care divide, supporting and engaging vulnerable and high-risk populations. The optimal length of time to follow members to help manage and maintain life changes is one year, according to this new infographic from the Healthcare Intelligence Network.

This HINfographic offers tips to improve telephonic connections with vulnerable individuals. It includes advice on how to connect with patients, identify warning signs, provide easy-to-use surveys, and develop qualities to become a successful telephonic case manager.

Use this visual information as a training tool for your case managers.

Download a printable Adobe Acrobat PDF version of this infographic. The infographic is also available as a .jpg or .tiff file that can be uploaded to your company intranet under our site license option.