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Moving Beyond the Medical Care Coordination Model for Dual Eligibles, a 45-minute webinar on March 12, 2014, now available for replay
Moving Beyond the Medical Care Coordination Model for Dual Eligibles, a 45-minute webinar on March 12, 2014, now available for replay
Moving Beyond the Medical Care Coordination Model for Dual Eligibles, a 45-minute webinar on March 12, 2014, now available for replay
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As Health Care Services Corporation rolls out care coordination programs for dual eligibles in select markets across the country, it is encompassing a broader scope of care coordination beyond just a medical model.

Listen to pre-conference comments from Julie Faulhaber.

During Moving Beyond the Medical Care Coordination Model for Dual Eligibles, a March 12th webinar now available for replay, Julie Faulhaber, vice president of enterprise Medicaid at Health Care Service Corporation, shares her organization's approach to designing a care coordination model for dual eligibles and initial findings from these new programs.

You'll learn how HCSC:

  • Stratifies, finds and engages dual eligible beneficiaries into care coordination efforts;
  • Utilizes either a nurse-led or social worker-led care coordination strategy based on the unique needs of the population served;
  • Supplements its own in-house care coordination resources with community based services;
  • Has created unique models to serve the distinctly different needs of dual eligibles who have serious mental illnesses; those who have physical disabilities; and those with developmental disabilities; and
  • Has overcome the roadblocks it has encountered in the dual eligible market.

Have questions on our webinar formats? Visit our webinar FAQ.

You can attend this program right in your office and enjoy significant savings — no travel time or hassle; no hotel expenses. It's so convenient! Invite your staff members to gather around a conference table to listen to the conference.


Presidents/CEOs, chief financial officers, chief operating officers, medical directors, physician practice leaders, quality improvement executives, business development and strategic planning directors and consultants.


Community connections are critical to HCSC's duals care management.

Julie Faulhaber, vice president, enterprise Medicaid for Health Care Service Corporation (HCSC), a $52 billion health insurance company with 13.2 million members operating in five states, is responsible for the leadership and oversight of HCSC’s Enterprise Medicaid Business. This includes expansion of Medicaid programs across HCSC’s Blue Cross Blue Shield plans in Illinois, Montana, New Mexico and Texas.

Ms. Faulhaber has extensive experience in government programs including Medicare, Medicaid and Special Needs Plans. She spent more than 10 years with Medica Health Plans in Minnesota. While there she was responsible for the state public programs, SNP and Dual Eligible product suite including product development, managing the CMS bid process, executing compliance plans and leading government relations. Additional experience also includes Humana and Genesis Healthcare.

Ms. Faulhaber has a Bachelor of Arts degree in philosophy and journalism from Creighton University in Omaha, Neb. She has a Masters of Business Administration from the University of Wisconsin-Milwaukee. She is a board member and Treasurer of National Alliance of Mental Illness (NAMI) Minnesota and a board member of Metropolitan Center for Independent Living and Normandale Center for Healing and Wholeness.

Publication Date: March 12, 2014
Number of Pages: 45-minute webinar
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