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Patient Engagement Strategies in Disease Management, Live Audio Conference on CD-ROM
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Patient Engagement Strategies in Disease Management, a November 3, 2004 audio conference on CD-ROM, covers how you can effectively engage patients and the impact that this can have on your organization.

Engagement, empowerment and motivation Ė how do you get the full support of members in your disease management program?

During this 90-minute audio conference on CD-ROM, our speakers address what strategies are most successful at engaging members in disease management programs.

Our expert panel includes:

  • Michael Montijo, MD, MPH, FACP, Senior Vice President, Government Relations at American Healthways
  • Fred Navarro, President and Founder, PATH Institute
  • Scott Smith, MD, Vice President and Chief Medical Officer, First Health

You'll get details on:

  • Recruiting patients into disease management programs;
  • Now that you've got them, how do you get them to stay;
  • Educational materials that have the greatest impact;
  • The real story on incentives; and
  • The impact that patient engagement strategies have on disease management results.

Here's what participants said about the live program:

"Interesting approaches were given," according to a care management coordinator with an independent practice association.

"This was a worthwhile conference," said a disease management supervisor with a care management company

"Good content on a timely subject," said Nicholas Opalich with Strategica Health Partners, LLC

Who Will Benefit from this audio-conference on CD-ROM?

CEOs, medical directors, disease management directors, managers and coordinators, health plan executives, care management nurses, business development and strategic planning directors.

About our Panelists:

Michael F. Montijo, MD, MPH, FACP
Dr. Michael F. Montijo is Senior Vice President, Government Relations at American Healthways. Dr. Montijo supports the business development and product development functions of American Healthways as well as the companyís government relations arm. He has 27 years experience in health care, including 15 years of private practice in internal medicine. Previously, he served as chief operating officer for Coordinated Care Solutions, Inc., a post-acute management company serving over 4 million lives and worked with HIP Health Plans as the chief medical officer and was instrumental in changing the organization to a mixed model delivery system, reinstituting growth and achieving its highest levels of profitability. Dr. Montijo is a graduate of the UCLA School of Medicine and the Internal Medicine training program at the Arizona Health Sciences Center. Holds a masterís of public health from the Harvard School of Public Health.

Frederick Navarro, MA
Frederick Navarro is the creator of PATH and the president and founder of the PATH Institute. With over 14 years marketing and market research experience in the field, he is a nationally recognized expert in the application of attitude and behavior measures in the healthcare field. He has worked with hospital systems, HMOs, benefits management companies and market research firms. Mr. Navarro has served as Market Research Director for FHP Healthcare, Inc., California Region prior to its acquisition by PacifiCare. He also served as Marketing Research Manager for Stanford University Hospital where he managed all aspects of the hospitalís marketing communications research, advertising tracking, community research, employer research, and physician and patient satisfaction research. Mr. Navarro received both his a masters degree in research psychology and bachelors degree in psychology from San Francisco State University.

Scott P. SmithM.D., M.P.H.
Dr. Scott P. Smith is the Vice President and Chief Medical Officer of First Health. He joined First Health's senior management staff in 1991 to oversee the daily operations of Medical Directors and other clinical management staff. In that capacity, he was responsible for all medical/surgical admission and concurrent review activity within the utilization review department and for the development of medical policy. In 2003 he was promoted to his current position as Chief Medical Officer, in which he oversees all of the company's group health and workers' compensation clinical management strategies, physician services and clinical policy development. Dr. Smith presently serves as a physician reviewer for the National Committee for Quality Assurance in Washington, D.C., and was a consultant field representative for JCAHO in Chicago for five years. He is also a faculty member at his alma mater, the University of Illinois School of Public Health, and at Benedictine University. A graduate of the University of California, San Diego, and of the University of California School of Medicine, Davis, Dr. Smith continued his educational endeavors and obtained a Master of Public Health degree from the University of Illinois School of Public Health, Chicago.

Publication Date: November 2003
Number of Pages: 90 minutes of audio on CD-ROM
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