| Patient Engagement and Education in the Medical Home: Perspectives from Several Pilots held on 8/5/09. Recording Available, part of the Medical Home Open House Series, a series of webinars touring the critical components of the medical home. Click here for more information on the series.
At the core of the patient-centered medical home is the engagement and education of the patient.
Drawing upon her recent consulting roles with two separate medical home models used in pilots in the Northwest, Barbara Wall from Hagen Wall Consulting described the essential process changes that improve patient outreach and keep the patient at the center of the medical home.
Presenter: Barbara Wall, President and CEO, Hagen Wall Consulting.
Listen to Barbara Wall's pre-session comments:
Scrubbing the appointment schedule paves the way to improved patient recall and outreach.
Available on the HIN web site for an on-demand re-broadcast or as a CD-ROM or training DVD.
The training DVD includes reproducible slides and completion certificates to document training.
You can listen to this program right in your office and enjoy significant savings – no travel time or hassle; no hotel expenses. It’s so convenient! Invite your staff members to gather around a conference table to listen to the CD, training DVD or the On Demand version.