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Physician Practice Transformation: Charting a Path Toward Increased Revenue and Improved Efficiency, Patient Satisfaction and Outcomes, a 90-minute webinar on CD-ROM
Physician Practice Transformation: Charting a Path Toward Increased Revenue and Improved Efficiency, Patient Satisfaction and Outcomes, a 90-minute webinar on CD-ROM
Physician Practice Transformation: Charting a Path Toward Increased Revenue and Improved Efficiency, Patient Satisfaction and Outcomes, a 90-minute webinar on CD-ROM
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Growing demands on physicians to meet quality standards, implement technology and improve access to care are forcing many practices to transform the way they operate, especially with the growing trend toward medical homes. These practice transformations while not easily accomplished provide long-term benefits to practices in efficiencies, revenue enhancement and patient satisfaction and outcomes.

Listen to pre-conference comments from Dr. Lonnie E. Fuller and Dr. John Michos.

During Physician Practice Transformation: Charting a Path Toward Increased Revenue and Improved Efficiency, Patient Satisfaction and Outcomes, a 90-minute webinar on CD-ROM, two industry experts in physician practice transformation provided a detailed roadmap to the key steps in practice transformation.

Dr. Lonnie E. Fuller, medical director for the Pennsylvania Medicaid ACCESS Plus PCCM-DM Program and Dr. John Michos, medical director of the Virginia Health Quality Center, described the critical steps in physician practice transformation, including:

  • Assessing the readiness of a practice for transformation;
  • Developing champions within an organization to lead the transformation;
  • Understanding the skill sets necessary for practice transformation;
  • Implementing quality improvement tools in physician practices;
  • Redesigning the office workflow to succeed in practice transformation;
  • Improving efficiency and delivery of care in your practice;
  • Overcoming the challenges that practices face as they attempt to transform themselves; and
  • Realizing a return on investment from practice transformation through improved practice profitability.


CEOs, medical directors, physician practice leaders, health plan executives, business development and strategic planning directors and physician practice office managers and consultants.

Available in four formats

  • CD-ROM for computer play
  • CD-ROM for stereo play
  • On Demand version accessible online
  • Synchronized video recording and transcript

Please note the stereo version ships as two CD-ROMs, whereas the .mp3 version ships as one CD-ROM.


Dr. Lonnie E. Fuller
Transforming a physician practice can also improve the patient experience in several areas.

Dr. Lonnie E. Fuller Jr., is currently the medical director for the Pennsylvania Medicaid ACCESS Plus PCCM-DM Program. Dr. Fuller has dedicated his career to uncovering and diffusing new concepts and practices throughout the medical community.

He previously served as the medical director of Hamilton Health Center in Harrisburg, Penn., a federally qualified community health center serving the un- and underinsured of central Pennsylvania. Dr. Fuller worked to spread a collaborative sense of ownership among staff to facilitate the improvement in the lives of those less fortunate.

Dr. Fuller also served as ProMetrics Consulting’s chief medical officer. In this role, he provided ProMetrics' incubator clients with an expert medical perspective, experience writing and analyzing business proposals for the medical community, and ensured the implementation of strategy for new medical services. Dr. Fuller also provided clinical and business consultation to ProMetrics’ traditional healthcare clients.

In a previous role at Chestnut Hill HealthCare, an integrated healthcare organization consisting of an acute hospital, a rehabilitation hospital and several ambulatory facilities, Dr. Fuller championed a "functional links" strategy, culminating with physicians accessing hospital lab and x-ray reports via online access. He also co-developed a tiered marketing plan for the hospital and built a database to track utilization of inpatient and outpatient services. He authored a paper entitled, "Market-Based Approach to Information Management Development" and developed plans to build Chestnut Hill Medical Associates, a not-for-profit physician employment model and recruited physicians.

Dr. Fuller has served on several influential boards, including: Clinical Regional Advisory Network, Harrisburg City Health Board, Board of Health-City of Philadelphia, Hill IPA, Chestnut Hill HealthCare System Board, Freedom Theatre of Philadelphia and the Student National Medical Association. Dr. Fuller is a member of both the American College of Physicians and American College of Physician Executives.

Dr. Fuller completed his internship and residency in Internal Medicine at the Medical College of Pennsylvania, Philadelphia, Pa. He received his medical degree from University of Texas Medical Branch, Galveston, Texas and received his bachelor's degree in physics at Franklin & Marshall College in Lancaster, Pa.

Dr. John Michos
Redesigning a practice into one that is more efficient and patient-centered begins with a readiness assessment tool and goal-setting with key organization members.

John A. Michos, M.D. is currently the medical director of the PO QIOSC at Virginia Health Quality Center (VHQC) and has over 14 years of experience in the fields of pulmonary medicine and internal medicine and is board certified in internal and pulmonary medicine. He has been a physician consultant at the VHQC since 2004 and worked closely with the Doctors Office Quality Information Technology project (DOQ-IT) and case review/beneficiary complaints department.

Working in conjunction with VHQC, Dr. Michos has coordinated the implementation of telemedicine for two rural hospitals in Virginia and is on the Board of the Virginia Telehealth Network, which serves to reduce strokes in central Virginia. As a board member of MedVirginia, Dr. Michos’ role has been to facilitate the development of a Regional Health Information Organization (RHIO). He has also spoken nationally on the use of electronic health records (EHRs) and the risk mitigation in the use of EHRs.

Dr. Michos is actively practicing in Tappahannock, Va. and is currently on the board of directors at Riverside Tappahannock Hospital. In his role as a practicing physician, he has extensive experience working in the hospital setting as director of the ICU, as well as in the ambulatory care setting caring for patients with pulmonary issues. Dr. Michos’ office uses EHRs and his ICU has been involved in telemedicine.

Dr. Michos completed his Bachelors of Arts in Biology from the University of Virginia in Charlottesville, Va. He earned his Medical Degree from Eastern Virginia Medical School in Norfolk, Va. and his pulmonary fellowship from George Washington University.

Publication Date: May 29, 2008
Number of Pages: Webinar
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