A collaborative effort among five regions of Ohio is targeting the key reasons for avoidable ER visits among Medicaid beneficiaries and rolling out test interventions in a rapid cycle quality improvement approach.
The Implement Medicaid Programs for the Reduction of Avoidable ED Visits (IMPROVE) Collaborative partners the Ohio Medicaid program with Medicaid managed care plans in the five regions to identify priority populations and develop quality improvement interventions for these patients.
Listen to pre-conference comments from Dr. Mina Chang.
During Reducing Avoidable ER Visits by Medicaid Patients Through Quality-Based Interventions, a 45-minute webinar from June 23, 2011 now available for replay, Mina Chang, Ph.D., chief, health services research and program development section of the Bureau of Health Services Research for the Ohio Department of Job & Family Services, delves into the program specifics:
- Identifying the driving factors that lead Medicaid beneficiaries to seek care in the ED;
- Creating actionable interventions to address the patient streams most likely to use the ED inappropriately — chronic back pain, dental issues, high-utilizers and the other patient populations targeted by the program;
- Building relationships and information sharing strategies between Medicaid managed care plans and healthcare providers to improve program results;
- Addressing legal and compliance issues; and
- Preliminary program results and lessons learned.
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You can watch this program right in your office and enjoy significant savings no travel time or hassle; no hotel expenses. Its so convenient! Invite your staff members to gather around a conference table to view the conference.
WHO WILL BENEFIT FROM THIS CONFERENCE?
CEOs, medical directors, state Medicaid directors, disease management directors, managers and coordinators, health plan executives, care management nurses and business development and strategic planning directors.
ABOUT OUR PANELIST:
Dr. Mina Chang
||The Ohio Collaborative ascribes to a population-based and patient-centered methodology.
Mina Chang, Ph.D., is the Chief of Health Services Research and Program Development Section for the Bureau of Health Services Research of the Ohio Department of Job and Family Services. She directs statewide multi-stakeholder collaboratives, research and quality improvement programs in support of Medicaid administration.
Dr. Chang has 11 years of management experience in healthcare including managed care and behavioral health. She received a bachelors degree in public administration from National Chung Hsin University (Taiwan), a masters in public administration and a doctorate in public policy and management from Ohio State University.
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