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Home > Telehealth
Remote Patient Monitoring for Enhanced Care Coordination: Technology to Manage an Aging Population
Remote Patient Monitoring for Enhanced Care Coordination: Technology to Manage an Aging Population
Remote Patient Monitoring for Enhanced Care Coordination: Technology to Manage an Aging Population
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From home sensors that track daily motion and sleep abnormalities to video visits via teleconferencing, Humana's nine pilots of remote patient monitoring test technologies to keep the frail elderly at home as long as possible.

When integrated with telephonic care management, remote monitoring has helped to avert medical emergencies and preventable hospitalizations among individuals with serious medical and functional challenges.

In Remote Patient Monitoring for Enhanced Care Coordination: Technology to Manage an Aging Population, Gail Miller, vice president of telephonic clinical operations in Humana's care management organization, Humana Cares/SeniorBridge, reviews Humana's expanded continuum of care aimed at improving health outcomes, increasing satisfaction and reducing overall healthcare costs with a more holistic approach.

This 30-page resource also provides benchmarks in remote patient monitoring extracted from the 2013 HIN Telehealth and Telemedicine survey.

This special report provides details on the following:

  • Humana's best-in-class remote monitoring model for management of the chronically ill across the care continuum;
  • How to recruit and continuously engage patients in telephonic care management and remote monitoring;
  • The key features of the remote monitoring programs;
  • How remote monitoring can provide early indication of problems and lead to early intervention;
  • How care managers work with technology vendors in the remote monitoring pilots to coordinate care;
  • Initial results achieved from telephonic care management and early results from the remote monitoring programs; and
  • 2013 benchmarks in remote monitoring—from health conditions and activities monitored to results achieved with remote monitoring—from the HIN Telehealth and Telemedicine survey.

Table of Contents:

  • Integrating Mobile Health Remote Patient Monitoring with Telephonic Care Management for Improved Care Coordination
    • Evolution of Care Management
    • Humana’s Foray into Telephonic Chronic Care
    • Humana Chronic Care Management
    • Counteracting Resistance to Care
    • Using Predictive Algorithms to Identify Participants
    • Four Quadrants and Care Paths
    • 6 Criteria for Remote Monitoring in Managed Care
    • 6 Criteria for Selecting Remote Monitoring Partners
    • Equipment Supporting Continuum of Remote Monitoring
    • Monitoring Activities of Daily Living (ADL)
    • Personal Emergency Response System (PERS) Pilot
    • Video Visits
    • Feedback from Remote Monitoring Pilots
  • HIN Metrics in Remote Monitoring
    • Technology Used in Telehealth
    • Prevalence of Remote Monitoring
    • Health Conditions Monitored Remotely
    • Health Activities Monitored Remotely
    • Results from Remote Monitoring
  • Q&A: Ask the Experts
    • Building Technology into the Care Management Stream
    • Tools to Measure Functional Limitations and ADLs
    • Defining Frailty
    • Coordinating Care for the Functionally Challenged
    • Primary Care’s Role in Remote Monitoring
    • Medication Therapy Management
    • Predicting Potentially High-Risk Patients
    • Delivering Pilot Results to Physicians
    • Determining Senior-Friendly Products
    • No-Monitoring Scenarios
    • PERS Program Acceptance Rate
    • Working within the ‘Circle of Care’
    • Conducting Home Visits
  • Glossary
  • For More Information
  • About the Speaker
Publication Date: May 2014
Number of Pages: 30
ISBN 10: 1-941329-10-1 (Print version); 1-941329-11-X (PDF version)
ISBN 13: 978-1-941329-10-8 (Print version); 978-1-941329-11-5 (PDF version)
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