| Successful Models of Care for the Medical Home: Staffing and Roles of the Care Team, a 45-minute webinar held on 9/9/09. Recording Available, part of the Medical Home Open House Series, a series of webinars touring the critical components of the medical home. Click here for more information on the series.
By increasing its primary care staff by 30 percent and expanding its multi-disciplinary clinical teams to include family doctors, general internists, physician assistants, nurses, medical assistants and clinical pharmacists, Group Health Cooperative decreased not only its emergency room and urgent care visits, but also inpatient hospital stays.
This patient-centered medical home pilot produced this rapid return on investment in just one year.
During this 45-minute archived webinar, Michael Erikson, vice president of primary care services at Group Health Cooperative. will describe the staffing strategies it implemented to reduce these downstream utilization costs — from the skill sets required by the staff to the workflow changes needed to accommodate this model of care.
Available on the HIN web site for an on-demand re-broadcast or as a CD-ROM or training DVD.
The training DVD includes reproducible slides and completion certificates to document training. 
You can listen to this program right in your office and enjoy significant savings – no travel time or hassle; no hotel expenses. It’s so convenient! Invite your staff members to gather around a conference table to listen to the CD, training DVD or the On Demand version.
Presenter: Michael Erikson, Vice President, Primary Care Services, Group Health Cooperative. Listen to Michael Erikson's pre-session comments:
A patient's understanding of his care team relies heavily on his physician.
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