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Home > Webinars
Wiring the Medical Home: Healthcare IT to Power a Patient-Centered Model, a 60-minute webinar on May 28, 2009, Archive Version
Wiring the Medical Home: Healthcare IT to Power a Patient-Centered Model, a 60-minute webinar on May 28, 2009, Archive Version
Wiring the Medical Home: Healthcare IT to Power a Patient-Centered Model, a 60-minute webinar on May 28, 2009, Archive Version
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A central tenet of the patient-centered medical home is the use of health information technology — registries, e-prescribing, e-mail, e-visits, electronic health records, and more — to improve patient care and reduce costs. While physician adoption of EHRs is slow, there are other technologies that can be installed in the medical home to enhance care coordination and streamline costs.

Listen to pre-conference comments from Dr. James Crawford and Ewa Matuszewski.

During Wiring the Medical Home: Healthcare IT to Power a Patient-Centered Model, a 60-minute webinar on May 28, 2009, now available via On Demand Web access or as a training DVD, a physicians’ services organization and a health system presented case studies on the use of health IT in the medical home and its impact on care access, quality and cost.

Medical Network One CEO Ewa Matuszewski, whose organization requires its physicians to use population-based patient registries to improve care and to prepare for the office and technology transformation required to accommodate the PCMH model; and Dr. James Crawford, senior vice president for laboratory services and chair of the department of pathology and laboratory medicine at North Shore-Long Island Jewish Health System, who also co-chairs the PCPCC's Center for eHealth Adoption and Exchange (CeHIA), provided the inside details on:

  • Taking the first step toward a "wired" medical home -- what's critical to introducing technology into a medical home;
  • Addressing the underlying physician practice processes in conjunction with technology adoption to achieve success;
  • Equipping healthcare professionals with the knowledge and tools to integrate e-prescribing into their business model for use in the medical home;
  • Using e-prescribing and other e-health initiatives to increase patient compliance, foster communication and improve overall health outcomes;
  • Identifying and promoting opportunities to overcome barriers to adopting new technology; and,
  • Addressing concerns about privacy, security and risk management in regard to the implementation of healthcare IT.

Have questions on our webinar and/or webinar formats? Visit our webinar FAQ.

You can listen to this program right in your office and enjoy significant savings – no travel time or hassle; no hotel expenses. It’s so convenient! Invite your staff members to gather around a conference table to listen to the DVD or the On Demand version.


CEOs, medical directors, disease management directors, managers and coordinators, health plan executives, hospital leadership, chief information officers, information technology executives, care management nurses, business development and strategic planning directors and physician practice leaders.


Dr. James Crawford
If other providers or specialists are not equipped to serve as a medical home, PCPs can still forge ahead with their efforts.

James M. Crawford, M.D., Ph.D., is the senior vice president for laboratory services, and chair of the department of pathology and laboratory medicine, at the North Shore-Long Island Jewish Health System (NSLIJ). He also is founding Chair of the Department of Pathology at the Hofstra University School of Medicine, slated to matriculate medical students in September 2011.

Dr. Crawford directs and coordinates all components of the pathology and laboratory medicine departments, and provides strategic leadership of the laboratory service line across the health system.

Dr. Crawford is immediate past-president of the Association of Pathology Chairs (APC) and is co-chair of the Center for eHealth Information Adoption and Exchange (CeHIA) of the Patient Centered Primary Care Collaborative (PCPCC). Dr. Crawford played a key role in the CeHIA issuance of a white paper in April 2009 on the use of eHIT in support of the Patient Centered Medical Home (“Meaningful Connections,” available at

Dr. Crawford has been a leader in involving the pathology community in efforts to support the patient-centered medical home, especially through the College of American Pathologists in which he has held various leadership positions. His special interest is how HIT and the PCMH model can not only improve the individual patient healthcare experience, but also equip medical practitioners to manage their population of patients effectively so as to enhance healthcare outcomes and utilization of healthcare resources. Dr. Crawford has over 170 publications, and is senior editor of four books.

Dr. Crawford is a member of and has served in various leadership capacities in professional societies, including the Association of Pathology Chairs, Association of American Medical Colleges, College of American Pathologists, United States and Canadian Academy of Pathology, and Hans Popper Hepatopathology Society.

Dr. Crawford received his medical degree and doctorate from Duke University in Durham, N.C. He completed his residency at Brigham and Women’s Hospital in Boston. His postgraduate training also includes completing a fellowship in hepatic and gastrointestinal pathology, and serving as a research fellow in pathology and gastroenterology at Brigham and Women’s Hospital. In addition, he was a Burroughs-Wellcome research scholar in hepatic pathology at Royal Free Hospital in London, England.

Ewa Matuszewski
Health IT tools can enhance both communication and prevention strategies within a PCMH.

Ewa Matuszewski is the chief executive officer of Medical Network One, a physicians’ service organization and health management company. A champion of innovative primary care and chronic care initiatives, she has guided Medical Network One throughout its impressive growth history. In 2003, she directed Medical Network One through the elementary phase of organizational transformation and succeeded in sustaining the effort. She oversaw the creation of Medical Network One's chronic disease management division, The Michigan Institute for Health Enhancement, which designs, develops and delivers high-quality, cost-effective, chronic disease self-management programs in conjunction with physicians, nurses, allied health professionals, employers and corporate health partners.

Throughout her many experiences in leading physicians and their practice teams through change, Matuszewski has promoted a vision of patient-centered medicine and a culture of organizational excellence. Her areas of expertise are healthcare transformation, strategies for the implementation of the Patient-Centered Medical Home (PCMH), health policy analysis, physician workforce strategies, physician practice environment, primary care team leadership, and primary care practice management-governance interface. Matuszewski is a member of numerous national and state wide organizations promoting the PCMH.

Matuszewski has a Bachelor of Arts in Political Science from Wayne State University, Detroit. She received her certification as a master trainer in Chronic Disease Self Management from Stanford University and is also certified as a Polish language instructor from Komisja Naukowa, Kongres Polonii Amerykanskiej (KPA).

Publication Date: May 28, 2009
Number of Pages: Webinar
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